Avoid sharing names, photos, or personal details without consent from families directly affected.

Check in consistently

Many people receive support immediately after tragedy, but grief often intensifies once public attention fades.

What To Avoid During a Developing Crisis

Avoid spreading rumors

Unverified information can create confusion and additional pain for families and communities.

Avoid graphic content

Sharing disturbing images or videos can retraumatize victims and loved ones.

Avoid speculation

Investigations take time. Allow officials and investigators to confirm information before drawing conclusions.

Avoid performative behavior

Focus on supporting affected people rather than turning tragedy into online attention or debate.

Talking to Children About Difficult Events

Children process trauma differently depending on their age, personality, and exposure to information. Parents and caregivers can help by creating calm, honest, and supportive conversations.

Guidance for Young Children (Under 7)

• Keep explanations simple and calm
• Reassure them that adults are working to keep children safe
• Limit exposure to upsetting news coverage
• Maintain routines whenever possible

Example:
“Something very sad happened at a school. Adults are helping keep everyone safe, and I’m here with you.”

Guidance for School-Age Children (8–12)

• Ask what they’ve heard
• Correct misinformation gently
• Validate emotions without dismissing fears
• Explain that schools practice safety procedures

Helpful question: